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How Do I Get Prices On Your Products

Novel Tees Promotional Products and Uniforms website is designed to provide customers with prices. Prices are based on decoration that is required and quantity of the product. Please watch this video to see how it works with instructions on how to work out online prices for promotional products, clothing and uniforms

How Do I Order?

First You can work out what you need using our online prices, add products to the cart and follow instructions at checkout or You can email, fax or give us a call to place an order. After reviewing all the details you provide, we proceed and create a “Production Sheet” for you to confirm with all the information. We will stipulate what products you ordering, colour, sizes and method of decoration as well as break down of costs and your final total including GST. In some cases artwork approval will be provided at the same time to confirm sizes, position and colours of your logo or design that will be used to decorate products you have selected. But in most cases artwork approval will be provided to customers once production sheets signed and orders are confirmed.
You will have to print it out, sign and fax back to Novel Tees as a confirmation of your order on 03 95322500 or scan and email back to your account manager.

How Long Does It Take?

Some time we can do wonders and have your order ready in just 2 to 3 working days. Our normal turn around time is 5 to 7 working days from artwork approval.

Can I Decorate Your Items With My Logo Or Design

Yes, All Of Our Products Can be Decorated With Your Logo Or Design

Where Would You Deliver

We can deliver all of our products to you no matter where you are in Australia.

What Methods Of Decoration Do You Offer?

We are proud of our ability to offer all under one roof: Embroidery, Screen Printing, Pad Printing, Laser Engraving & Embossing.
Want know more about it?!  Visit our useful Info link. 

What Formats Of Design Do You Except?

For Embroidery: JPEG, Print Out, Letter Head, Business Cards, etc. For All Others: Illustrator Vector or Corel Draw

What Do We Do If We Don't Have Correct Format?

We can provide services to redraw your designs, cost for artwork will be quoted individually

Do You Have A Catalogue?

We do not have paper catalogues due to the fact that our range of products changes all the time & our web site will reflect those changes immediately.

Please download our catalogues here

Can I Get Samples?

After your acceptance of our quotation you can request samples. Please click here to see our samples policy 

What Sizes Do I Order?

You should always refer to the descriptions of size and fit for each garment style before ordering. 
On confirmation of your order we can offer to send one of each garment size, for you to try on and choose the right one. 


What Method Of Payments Do You Except?

Cheque, Cash, Direct Credit In To Novel Tees Account as well as “Visa”, “Master Card”, “Bank Card” & “American Express” (Fees for Amex might apply)